AI receptionist for car repair shops

Your workshop answers the phone even when you're under a car

In a car repair shop, when the team is working there are no free hands for the phone. Calls to book an ITV inspection, a service or a repair go unanswered, and the customer calls the workshop next door. Sara, the AI receptionist from DR Solutions, answers those calls and WhatsApp messages 24/7 and books appointments straight into your calendar.

Workshop bookings without putting down your tools

Sara answers your workshop's phone and WhatsApp naturally, in Spanish, Catalan or English. She understands what the customer needs (a service, a tyre change, an ITV inspection or a repair), checks your schedule and books, reschedules or cancels the appointment in your Google Calendar.

She answers after hours, at weekends and first thing in the morning, when the customer is looking for somewhere to take the car but your workshop is still closed.

How it helps your workshop

• Automatic appointment booking: books ITV inspections, services, tyre changes or repairs in your Google Calendar.
• 24/7 coverage: answers calls and WhatsApp while the team is working or the workshop is closed.
• Used-car valuations: with the appraisal skill, Sara gives customers a reference value for their vehicle, ideal for the used-car trade.
• WhatsApp reminders: confirms the appointment and reduces slots left uncovered.
• Tailored to your services: knows your jobs, how long they take and your real hours.
• Multilingual: handles Spanish, Catalan and English.

An extra skill for the used-car trade

If you also sell used cars, Sara can add the appraisal skill: she gives the customer a reference value for a vehicle based on official data, a useful first filter before it comes into the workshop. It's an example of how Sara adapts to what each business does.

Warm service, not an answering machine

Sara speaks naturally and keeps your workshop's tone: she greets, listens and resolves without sounding robotic. If an enquiry falls outside the usual, she takes note so your team can follow up. The customer feels well looked after and, because she replies instantly, doesn't hang up to call the workshop next door: they stay with you and book their appointment.

For workshops in the Vallès and across Spain

We work with workshops and used-car dealers in Polinyà, Sabadell, Terrassa and the rest of the Vallès Occidental, in Barcelona and across Spain. We work remotely, with the closeness of a local team.

Ask for a tailored proposal

Tell us how your workshop works and we will prepare a tailored proposal on the first call. Get in touch through the web form or WhatsApp and we will show you how Sara can fill your schedule without leaving a single call unanswered.